Privacy Policy

Privacy Policy - Block360.Pro

Owner and Data Controller

Block360 Technologies LLC

Owner contact email: support@block360.pro

Registered offices: Wyoming, USA and Ras Al Khaimah, UAE

Introduction

This Privacy Policy explains how Block360.Pro collects, uses, processes, discloses, and safeguards information when you access or use our peer-to-peer cryptocurrency marketplace. We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Types of Data Collected

Block360.Pro may collect, use, and store different types of information:

Information You Provide Directly:

  • Email address
  • Username
  • Password (encrypted)
  • Profile information (optional)
  • Payment method information
  • Identification documents (only for Private Trading Desk users)
  • Bank account information (only for Private Trading Desk users)
  • Communication records between traders
  • Feedback and dispute information

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and activity
  • Geographic location (if enabled)
  • Cookies and similar tracking technologies
  • Transaction data

Optional Information: For users of our standard peer-to-peer marketplace, providing personal identification information is optional and determined by the requirements set between trading partners. For users of our Private Trading Desk, verification of identity and banking information is required.

Purpose and Legal Basis for Processing

We process your data for the following purposes:

  • Facilitating peer-to-peer cryptocurrency transactions
  • Providing customer support and dispute resolution
  • Maintaining and improving our platform
  • Preventing fraud, money laundering, and other prohibited activities
  • Complying with legal and regulatory obligations
  • Communicating with you about services, updates, and security
  • Analyzing usage patterns to improve user experience
  • Marketing and promoting our services (with consent)

The legal bases for processing include:

  • Performance of our contract with you
  • Compliance with legal obligations
  • Our legitimate interests in operating and improving our services
  • Your consent, where applicable

How We Use Your Information

Marketplace Functionality

We use your information to facilitate transactions between users, maintain your account, and provide our core services. This includes matching buyers and sellers, enabling secure communications, and processing transaction data.

Security and Compliance

We use data to verify identity (where required), detect and prevent fraud, monitor for suspicious activities, and comply with applicable laws and regulations including anti-money laundering requirements.

Communication

We may use your contact information to provide important updates about our services, respond to your inquiries, send security alerts, and resolve disputes between users.

Analytics and Improvement

We analyze user behavior and platform performance to improve our services, develop new features, troubleshoot technical issues, and enhance user experience.

Marketing

With your consent, we may send promotional communications about new features, services, or special offers. You can opt out of marketing communications at any time.

Data Sharing and Disclosure

With Other Users

When you engage in peer-to-peer transactions, certain information will be shared with your trading partners as necessary to complete transactions.

Service Providers

We may share information with third-party service providers who help us operate our platform, including:

  • Payment processors
  • Identity verification services (for Private Trading Desk users)
  • Customer support systems
  • Cloud hosting providers
  • Analytics services
  • Security and fraud prevention services

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, the integrity of our platform, or the safety of users.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

Data Security

Block360.Pro implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

International Data Transfers

Block360.Pro operates globally with offices in Wyoming, USA and Ras Al Khaimah, UAE. Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than those in your country.

When we transfer personal data outside your jurisdiction, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information, its purpose, and legal requirements.

For users who close their accounts, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and dispute resolution.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to Access: Request access to personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of processing your personal data
  • Right to Data Portability: Receive your personal data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@block360.pro. We will respond to your request in accordance with applicable laws.

Privacy by Design

Block360.Pro is built with privacy in mind. Our peer-to-peer marketplace allows users to determine their own verification requirements (except for the Private Trading Desk), and we offer enhanced privacy options including Tor browser integration for users requiring additional anonymity.

Cookies and Tracking Technologies

Block360.Pro uses cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

We use these technologies for:

  • Essential platform functionality
  • Security purposes
  • Analyzing platform performance
  • Remembering user preferences
  • Targeted marketing (with consent)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform with a new effective date. Your continued use of Block360.Pro after such modifications will constitute your acknowledgment of the modified policy.

Children's Privacy

Block360.Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@block360.pro

Definitions

Personal Data: Any information relating to an identified or identifiable natural person.

User: Any individual accessing or using Block360.Pro.

Peer-to-Peer Marketplace: The platform where users can connect directly to trade cryptocurrencies.

Private Trading Desk: The premium service offered by Block360.Pro for high-value transactions that requires identity verification.

Data Controller: Block360 Technologies LLC, which determines the purposes and means of processing personal data.

Processing: Any operation performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.

Last Updated: March 6, 2025

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